Planning for Your Appointment

Overview of the Patient Experience

At Midwest Oral and Craniofacial Specialists, we understand that seeking care for oral, cleft, or craniofacial conditions can feel overwhelming for patients and families alike. Our goal is to create a clear, supportive experience centered on collaboration, communication, and compassionate care.

From the first phone call through treatment and follow-up care, our team works closely with you to coordinate appointments, answer questions, and ensure you feel informed throughout every stage of care.

Scheduling & First Contact

The care journey begins with our scheduling and patient support team. During the initial contact, we will gather important information about your or your child’s medical history, current concerns, prior diagnoses, and referral details when applicable.

Our team will help you:

• Schedule a consultation or evaluation
• Confirm insurance and referral requirements
• Explain what records or imaging may be needed
• Provide appointment preparation instructions
• Answer questions about the patient experience

We encourage patients and families to share any concerns or special accommodations needed before the visit so we can help ensure a comfortable and efficient experience.

The First Visit

The first appointment is designed to provide a comprehensive understanding of the patient’s condition, treatment goals, and available care options.

During this first visit, you and/or your child may meet with one or several specialists depending on the diagnosis and treatment needs. A comprehensive evaluation may include:

• Review of medical and dental history
• Physical examination and imaging review
• Discussion of symptoms, concerns, and treatment goals
• Diagnostic imaging or additional evaluations
• Consultation with surgical or therapy specialists

We believe informed patients make confident decisions. Our team will take time to explain findings, answer questions, and discuss recommended next steps in clear and understandable terms.

Multidisciplinary Care Program

Our multidisciplinary approach allows patients to receive coordinated evaluations and treatment recommendations from experienced specialists working together under one comprehensive care model.

Depending on specific needs, your care team may include specialists in:

• Oral and maxillofacial surgery
• Craniofacial surgery
• Orthodontics
• Pediatric dentistry
• Speech and language therapy
• Audiology
• Behavioral health and family support services
• Nutrition and feeding support

This collaborative approach helps ensure continuity of care while reducing unnecessary appointments and improving communication between providers.

Personalized Treatment Planning

Every patient’s condition, goals, and timeline are unique. After the initial evaluation, our specialists will develop a personalized treatment plan designed around the patient’s specific needs.

A typical treatment plan may include:

• Diagnostic testing or imaging
• Surgical recommendations
• Orthodontic treatment coordination
• Therapy or rehabilitation services
• Follow-up monitoring and long-term care planning

We prioritize transparency throughout the planning process so patients and families understand the purpose, timing, and expectations associated with each phase of treatment.

Surgical, Therapy, and Support Services

Midwest Oral and Craniofacial Specialists offers comprehensive services designed to support patients before, during, and after treatment.

Our integrated care model includes access to:

• Surgical treatment and reconstruction
• Cleft and craniofacial care coordination
• Oral and maxillofacial procedures
• Speech and feeding therapy referrals
• Post-operative care and recovery guidance
• Family education and ongoing support resources

We remain focused on both clinical outcomes and quality of life, helping patients receive the care and support they need throughout their treatment journey.

Preparing for Appointments & Treatment

Preparing ahead of your visit can help the appointment run more smoothly and ensure our specialists have the information needed to provide the best possible care.

Before your appointment, we recommend:

• Completing any required patient forms
• Bringing insurance and identification information
• Gathering previous imaging or medical records
• Writing down questions or concerns you would like to discuss
• Arriving early to allow time for check-in and paperwork

If sedation, surgery, or specialized treatment is scheduled, our team will provide detailed instructions regarding medications, fasting requirements, transportation arrangements, and recovery expectations.

Our staff is always available to answer questions before your appointment and help you feel prepared for the next steps in your care.